Engagement and Satisfaction Surveys

Employee engagement and satisfaction influence employees’ willingness to give their best, contribute to the organization’s development, and work effectively towards a common goal.

The engagement and satisfaction survey provides a clear overview of areas within the organization that require attention, as well as the organization’s strengths as an employer. The survey provides valuable input for future management decisions and organizational development, and helps establish clearer focus and priorities for improvement initiatives.

Our survey methodology has been developed in collaboration with Tallinn University; the questionnaire was updated and validated in 2025.

eNPS (Employee Net Promoter Score) – also part of our questionnaire – gives you the opportunity to set clear numerical targets for organizational development and to compare your organization with others.

Survey participants must be able to answer the questionnaire in their native language. We have therefore translated and validated the questionnaires into Latvian, Lithuanian, and Russian.

In addition to the standard questionnaire, you can add questions or thematic blocks tailored to the organization’s needs (e.g., change management, embedding values, internal communication). 

Employee comments and their analysis are an important source of additional information that helps to understand the results. The use of open-ended comments gives employees a real voice.

In addition to a comprehensive summary report that provides a detailed analysis of the survey results, we present the findings clearly to both management and employees.

We help to plan and implement follow-up actions.

Commitment and Satisfaction Surveys

  • A comprehensive overview of the organization’s strengths and key areas for improvement
  • Comprehensive visual and in-depth summary
  • Recommendations and input for future management decisions and follow-up actions

 

  • Can I add my own questions to the survey?
    If necessary, you can add additional questions or topic blocks (e.g., internal communication, values-based behaviors, etc.) to the main survey
  • Are my results comparable to those of other organizations?
    We also include eNPS in the results, and it is comparable to other organizations' results. Additionally, other indices are also comparable to the results of other participants in the Figure survey.
  • Will I receive recommendations for future actions?
    Based on the results, our consultant will prepare a summary, conclusions, and recommendations. We also help facilitate workshops to generate action items
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